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Voi Technology career site
Picture of Barbara Gustafsson

Barbara Gustafsson

Senior Regional Success Manager – Business Operations

At Voi, our CXO Regional Success team is dedicated to delivering exceptional customer experiences while ensuring our operations run smoothly. We are the bridge between our markets, customers, and product teams—translating insights into action and continuously evolving the customer experience.

Here’s what we do:

Customer Champions – We’re the voice of the customer, gathering and analysing feedback to enhance satisfaction and ensure seamless user experiences.

Data-Driven Decision Makers – We harness insights from user behavior, feedback, and performance metrics to optimise support delivery and improve our product & services.

Market & Stakeholder Connectors – From collaborating with local operations teams to managing escalations and providing strategic input, we ensure CXO delivery aligns with evolving market needs.

Leaders & Innovators – With a team spread across multiple locations, we lead initiatives that drive efficiency, quality, and innovation in customer experience.

Joining our team means being part of a fast-paced, customer-focused environment where data meets strategy, and insights drive action. If you’re passionate about customer experience, leadership, and operational excellence, let’s shape the future of mobility together!

Work with me

Some of my colleagues

Picture of Guillaume Moulin
Guillaume Moulin
Talent Acquisition Partner
Picture of Karl Geisler
Karl Geisler
Talent Acquisition Partner
Picture of Patricia Yanez
Patricia Yanez
HR Manager
Picture of Åsa Christiander
Åsa Christiander
Head of Sustainability

About Voi Technology

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 100,000+ vehicles in 100+ towns and cities across 12 countries, serving 7+ million riders with over 300+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.

Already working at Voi Technology?

Let’s recruit together and find your next colleague.

@voiapp.io