Operations Associate
YOUR MISSION AT VOI
We are shaping the future of urban mobility, and we need a data driven Operations Associate to join our team in Oslo. This is a unique opportunity to work in a fast-paced environment where you’ll drive operational excellence and contribute to the success in the Norwegian market. As an Operations Associate, you'll conduct data-driven analysis, identify areas for improvement, and manage projects across your assigned region. You’ll be responsible for optimising our operational processes, collaborate with both internal and external stakeholders and drive performance in a growing market.
Key Responsibilities:
- Analyse large data sets to track KPIs, identify deviations, and highlight areas for improvement.
- Monitor city operations (parking spots, drop nodes) to ensure smooth rider experiences.
- Build business cases for operational improvements that enhance efficiency, cost-effectiveness, and rider satisfaction.
- Support budgeting and forecasting by providing data-driven insights and performance follow-up.
- Collaborate with internal teams and fleet partners to maintain high service standards and compliance.
WHAT YOU NEED TO EMBARK
- Education: Bachelor’s or Master’s degree in Business, Economics, Engineering, or a related field.
- Experience: 1-2+ years of experience in operations, strategy or consulting, preferably in a fast paced environment.
- Strong analytical skills and experience working with large datasets.
- Strong attention to detail and a high sense of ownership.
- Proficiency in G-Suite. Experience with data analysis tools such as SQL, Tableau, Metabase, or PowerBI is a plus
- Fluency in English. Fluency in Norwegian is meritorious.
WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
- Join the #1 micromobility company in Europe and one of the fastest growing scaleups
- Work with inspiring, motivated and fun colleagues toward a common goal
- Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution
- Business area
- Business Operations
- Role
- Operations
- Locations
- Oslo Warehouse Hub
- Remote status
- Hybrid
- Employment type
- Full-time
Oslo Warehouse Hub
About Voi Technology
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 150,000+ vehicles in 110+ towns and cities across 13 countries, serving 8+ million riders with over 375+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity Matters
As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
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