Ops Manager
Join Voi as an Operations Manager and drive the success of our French cities while shaping the future of micromobility with Europe’s #1 operator
YOUR MISSION AT VOI
As an Operations Manager, you will be accountable for a specific region's commercial and operational performance. You will have overall responsibility for all commercial activities for a set of cities within your country. Your specific responsibilities will include:
Working closely with the Country Manager to set the strategy for success and associated targets across your cities
Working closely with Public Policy and Partnerships teams on business development initiatives to ensure compliance with city regulations and increase Voi's footprint across your market, and ensure long-lasting relationships and increase Voi footprint
Working closely with central growth teams on pricing and product strategy, ensuring we optimise for growth and profitability whilst meeting our policy and city stakeholder goals as well as being responsible for city-level P&Ls within your region
Where they exist, working closely with competitors operating in the cities we operate to strengthen footprint and compliance
Leveraging data and analytics to optimise performance across key metrics around scooter utilisation, fleet management, and overall operational efficiency
Proactively spotting opportunities for improvement and optimisation and leading projects to drive the necessary change
Participating in pre-tender and tender work to ensure we are best positioned to win
WHAT YOU’LL NEED TO EMBARK
3-5+ years of experience in operations, strategy, consulting, or a hyper-growth start-up environment
Proficiency in tools such as G-Suite and MS Office. You are very comfortable working with and analysing large data sets
Experience in leading large cross-functional teams as part of complex internal or external project management
Experience working with and effectively influencing external stakeholders, such as partners, government and media
Experience working closely with a P&L, budgets, and business cases
Bachelor or Master of Science in business, economics, engineering or similar would be ideal
Fluency in English and French is a must
WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow professionally and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:
Join Europe's #1 micromobility company
Get “skin in the game” through our employee options program and play a crucial part in maximising VOI’s global revenue
Have a direct impact on our continued success and the development of the micromobility industry in France.
Work with inspiring, motivated, and fun colleagues towards a common goal.
- Locations
- Paris Office
- Remote status
- Hybrid
- Employment type
- Full-time
About Voi Technology
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 100,000+ vehicles in 100+ towns and cities across 12 countries, serving 7+ million riders with over 300+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity Matters
As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
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