Insurance Manager
As Insurance Manager at Voi , you will play a key role in shaping Voi’s global insurance strategy. You’ll be responsible for driving insurance program enhancements, optimising policy structures, and ensuring effective claims management. This is an exciting opportunity to develop strategic risk solutions, influence policy decisions, and take ownership of high-impact projects at a fast-growing company. This will include:
- Managing and optimising global insurance programs across multiple lines (e.g., liability, property, D&O), ensuring effective structuring, procurement, and cost-efficient coverage.
- Acting as the primary liaison with insurers, brokers, and claims handlers, building strong external partnerships and ensuring smooth program execution.
- Designing and leading insurance risk management frameworks, using internal and external data to evaluate performance and drive strategic improvements.
- Overseeing claims management processes, including complex case resolution, data analytics, risk mitigation strategies, and continuous process improvement.
- Ensuring compliance with insurance regulations and contractual requirements across all operating markets, advising on policy wording, coverage gaps, and regulatory changes.
- Collaborating cross-functionally with leadership, legal, and finance to advise on risk exposure, budgeting, and insurance planning.
- Driving knowledge-sharing and cross-team collaboration, enhancing the use of insurance data and promoting best practices across the organisation.
WHAT YOU NEED TO EMBARK:
We are looking for a highly analytical and hands-on insurance professional with a proven track record in insurance risk management, policy structuring, claims management and stakeholder engagement in a fast-paced dynamic environment. In addition to being fluent in English we believe the right person has:
- 4+ years of experience in insurance risk management, ideally with exposure to multiple insurance lines.
- Strong understanding of insurance policy structuring, claims handling and data-driven risk management.
- Experience working in international insurance markets and managing relationships with brokers, insurers, and external claims handlers.
- Strategic mindset, capable of identifying innovative solutions to optimise insurance programs.
- Strong communication and stakeholder management skills, with the ability to influence decision-making.
- Fluency in Swedish or German is a plus
WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you will have the opportunity to:
- Join Europe’s #1 micromobility operator and one of the fastest growing scaleups.
- Get “skin in the game” through our employee options program.
- Collaborate closely with inspiring, motivated and fun colleagues towards a common goal.
- Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
- Business area
- Business Operations
- Locations
- Stockholm, Berlin Office, London Office
- Remote status
- Hybrid
- Employment type
- Full-time

About Voi Technology
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 100,000+ vehicles in 100+ towns and cities across 12 countries, serving 7+ million riders with over 300+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity Matters
As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
Insurance Manager
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