Operations Associate (Germany)
YOUR MISSION AT VOI
As Operations Associate (Germany) you will work in close collaboration with the German Market Operations team and support with analysis and planning of our infield and warehouse operations across all cities. In addition to this you will work with the execution of fleet optimisation processes and act as the bridge between the local- and central teams for continuous improvement of our operations and service locally. This will include:
- Supporting the German Market Operations and local teams with analysis and follow up of operational data for the infield and warehouse operations
- Planning local logistics, e.g. deployment, collection, rebalancing and transportations of vehicles
- Working continuously with implementation of product and process optimization to ensure our fleet is achieving the highest possible utilisation, while managing cost
- Assisting the warehouse organisation with strategic planning to ensure efficient operations and implementation of standard operating procedures and best practices
- Managing relationships with 3PLs and internal teams to ensure efficient in field operations, while maximize fleet uptime
- Supporting with administration of invoices, approvals, contracts and follow up for the local operations
- Working in close collaboration with the rest of the Market Operations team and act as the bridge between central- and local teams to continuously drive improvements in our ways of working and service
WHAT YOU NEED TO EMBARK
We’re looking for an eager and analytical problem solver, with the ability to work independently and in collaboration with a diverse group of people, and adapt quickly to changing priorities and situations. In addition to this, we believe the right person has:
- Professional fluency in English, fluency in German is a merit
- A Bachelor within business, economics, engineering or similar
- Experience working in management consulting, logistics, operations or similar
- Experience from analysing large data sets in G-sheets or Excel, experience with SQL and Metabase is a merit
- Experience from creating presentations in G-slides or Powerpoint
WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
- Join Europe’s #1 micromobility operator and one of the fastest growing scaleups
- Get “skin in the game” through our employee options program and have a direct impact on the company’s success in Europe's biggest micromobility markets
- Work together with inspiring, motivated and fun colleagues towards a common goal
- Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution
- Business area
- Business Operations
- Role
- Operations
- Locations
- Hamburg, Berlin Office
- Remote status
- Hybrid Remote
- Employment type
- Full-time
About Voi Technology
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 100,000+ vehicles in 100+ towns and cities across 12 countries, serving 7+ million riders with over 300+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity Matters
As a Voiager, we offer you a friendly and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
Operations Associate (Germany)
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