- What do you do as a Fleet Generalist Team Lead?
I manage the in-field team to make sure we have all of our e-scooters tidy and organised out on the streets. So basically, I help our cities to actually be made for living - improving the operation of our fleet to run smoothly daily by giving support to the team on the ground, acting strategically to solve issues, providing assistance, and more.
- What’s the best thing about your work?
Hmm.. It's probably that my actions can be seen and directly reflected on the field instantly as it is live work, producing a response. I feel that I do indeed make a difference which is really rewarding.
Also, I’d say everything is pretty fast-paced in this industry and I love the autonomy of my ownership and how Voi as a company always welcomes my ideas and suggestions in my everyday work.
- What’s the most challenging part of your job and how do you usually tackle it?
The challenging part of my work is to manage my team remotely (from London). It takes a lot of trust and quick exchanges between the teams. We have to elevate our communication to a high level in order to make it work. At the end of the day, it comes down to a combination of hard work and good relationships.
- Tell us something about you that not many people know!
Haha! I love to dance and I'm a very energetic person. Also, a fun fact is that in my family, we have our own whistle/secret language that only me and my siblings understand, which is fun. We use it quite often actually.
I also love challenges - my last one was a hike on one of the highest pikes in Lake District, UK. That day, it was raining heavily, but I couldn’t help but jump in the cold water for a wild swim. Refreshing!
At the moment I am also learning British Sign Language, drums, and the Kalimba. 🥁